Shipping

Delivery and shipping costs

We ship with DHL.

Germany
Shipments within Germany are charged as follows:
Under 30,-€ value of goods - 3,95 EUR
From a value of 30,-€ we deliver free of shipping costs.

Please note that free shipping is only valid for the first delivery of an order.
Packages that cannot be delivered and are returned to us cannot be sent again free of charge.

Other countries

Shipments within the EU are have the following charges:
up to 5kg - 6,95 EUR
up to 10kg - 9,95 EUR
up to 20kg - 15,95 EUR
up to 30kg - 19,95 EUR

Shipments to Switzerland are charged with the following costs:
up to 5kg - 9,95 EUR
up to 10kg - 14,95 EUR
up to 20kg - 19,95 EUR
up to 30kg - 24,95 EUR

For shipments over 30 kg we will inform you about the shipping costs separately. Customs matters for deliveries to Switzerland must be handled by the customer.

Trade clients:
The following shipping costs apply for trade clients within Germany.
up to 30 kg 7,95 €
up to 50 kg 14,95 €
up to 70 kg 19,95 €
up to 90 kg 24,95 €
up to 110 kg 34,95 €
up to 150 kg 44,95 €
up to 200 kg 49,95 €
Freight and pallet prices are calculated at cost price.

Shipping for trade clients outside of Germany will be charged at cost. We will inform you of these.

Prices
Our prices include the statutory value added tax.

Terms of delivery
We guarantee sale while stocks last. Within 14 days you can return unused goods in original packaging with all labels. A reason is not necessary. Paid amounts will be refunded immediately, in the same way the order was paid. For cash on delivery and prepayment, please include your bank details.

Exchange is of course possible (food, sound carriers, music books and consumables such as decoration, greeting cards, packaging material are excluded from this regulation). Please note that slight colour deviations are possible with textiles. The goods remain our property until full payment has been received. Place of performance and jurisdiction is Dirmstein.

Please return any package sufficiently well packed and with sufficient postage. We will of course refund the postage in justified cases. Please inform us about the costs for the return shipment, preferably by sending us the receipt.

Shipping to a packing station (within Germany only)
Of course you can also have your shipment delivered to a DHL packing station. To do this, enter your post number in the 'Company name' field and the Packstation with the three-digit number in the 'Street/house number' field: Packstation 123. Here you can find more information about the Packstation

The estimated shipping costs can only be used if the basket is not empty.